Systems approach

  • Nothing happens in an organization in a vacuum. As in the saying “When A Butterfly Flaps its Wings…..,” changes in one area can have unintended consequences in another.
  • An improvement or change in one section, especially in the Leadership Group, will have a ripple or cascading impact, which must always be considered before intervening.
  • Looking at the whole picture is essential to understanding what is happening, and for developing solutions that will have the greatest impact.